Visitor peaks beyond control
Crammed on holidays, empty on weekdays. Marketing based on intuition, operations on memory.
Solution · Tourism
Scenic AI assistant + on-chain tickets,
service, marketing and compliance in one contract.
For scenic spots and travel agencies. AI-OS delivers AI assistant, knowledge space and ops dashboard; AiDo Studio lets staff build their own scenic agents; Shuke Chain moves ticket issuance, matching, auction, refund, regulation on-chain.
Pain Points
Crowding, capacity, grey secondary market.
Three classic tourism pain points AI + chain can address together.
Service capacity always short
Customer support repeats the same answers; guides and gate staff overwhelmed in peak hours.
Grey ticket secondary market
Scalpers, hoarding, refund disputes persist; regulatory reconciliation done by hand.
Solution blocks
AI assistant / digital tickets / ops dashboard.
Three modules unified by data and identity. One contract.
AI assistant — gate / guide / support
AI-OS delivers a multimodal scenic assistant: real-time gate verification, multilingual voice guidance, 24/7 customer support, smart complaint routing.
- Gate verification + face recognition
- Chinese / English / Cantonese voice guidance
- 24/7 support with human handoff
Digital tickets — issuance + secondary
Shuke Chain puts ticket mint, fixed-price sale, secondary matching, refunds and auctions on-chain. Scalpers / hoarders / disputes leave verifiable trails.
- ERC-3525 semi-fungible tokens
- 4 auction modes (concerts / limited tickets)
- Per-event refund rules
Ops dashboard — data & marketing
Visitor flow, revenue, support and marketing data flow into one dashboard. AI gives marketing suggestions, ops review weekly.
- Live visitor / revenue monitor
- Marketing campaign ROI attribution
- AI priority action suggestions
Product matrix
Behind the solution: three Global DT product lines.
AI-OS platform + AiDo Studio + Shuke Chain. Buy together, or onboard one by one.
AI-OS
Provides AI assistant, knowledge space, agent management, ops dashboard foundation.
AiDo Studio
Scenic staff build context-specific agents (event support, festival Q&A, inspection assistant).
Shuke Chain
Ticket mint, issuance, secondary matching, refunds, regulator reconciliation — end to end.
Delivery
Four steps, from diagnostic to ongoing ops.
On-site diagnostic
Walk the scenic spot: gate, support pressure, ticket model, refund disputes. Deliver 1-2 week diagnostic + pilot plan.
~1-2 weeks
AI assistant pilot
Land 'support auto-reply' or 'voice guide' as a single scenario. Run 1 month measuring self-service rate, satisfaction, headcount saved.
~4-6 weeks
Tickets on-chain + matching
Issue new-season tickets via Shuke Chain; onboard market makers and institutional partners; open regulator reconciliation.
~6-8 weeks
Dashboard & continuous ops
Feed flow / revenue / marketing / support data into ops dashboard; Global DT runs monthly review and quarterly roadmap with you.
Ongoing
FAQ
System integration / compliance / concert tickets / team size — four common questions.
Can we keep our existing ticketing system?
Yes. We offer API adapters to mainstream ticketing (Ctrip / Meituan / Tongcheng / proprietary ERP). No need to replace. Shuke Chain can run alongside in 'dual-track' issuance during transition.
Where does AI run? Is data compliant?
Public, dedicated and private cloud all supported. Sensitive / regulated / state-owned projects go private cloud (see /products/cloud) — data never leaves customer datacenter.
Are concert / limited tickets suitable for on-chain issuance?
Excellent fit. On-chain issuance blocks resale, enforces purchase limits, verifies identity. Shuke Chain's 'subscription auction' mode is particularly suited to concerts and hot events.
How many people on customer side?
For pilot: 1 IT contact + 1 ops contact. Global DT sends 1 solution + 1 delivery engineer (on-site or remote). 1-2 weeks to launch.
Next step
5-minute demo first, conversation later.
aios.shukeyun.com/demo/tourism is a real mobile experience, no login. Like what you see? Get in touch for on-site diagnostic.